slot offline Privacy Policy

This page describes what we collect when you use slot offline and how we keep that data protected. We collect personal information to verify your identity, process your deposits and withdrawals, and provide customer support. We do not sell your data to third parties, and we use encryption to secure sensitive information.

Our privacy practices comply with applicable data protection law in the jurisdictions where we operate. If you have questions about how we handle your data, contact our support team via the help menu on slot offline. We respond in English and Indonesian during standard business hours.

By using slot offline, you consent to the data practices described in this policy. If you do not agree with how we handle your information, do not use our platform.

What We Collect on slot offline

Account and identity information

When you create an account on slot offline, we collect your legal name, date of birth, email address, and phone number. We use this information to verify your identity, communicate with you about your account, and comply with anti-money-laundering regulations. We store your name and date of birth securely and do not share them with third parties except where required by law.

Your first withdrawal triggers identity verification. We request a government-issued ID (passport, national ID, or driver's license) and proof of address (utility bill, bank statement, or similar). We scan and store these documents securely. Our compliance team reviews them to confirm your identity. Once verified, we retain your documents for record-keeping purposes and to prevent fraud.

Payment and transaction data

We collect information about your deposits and withdrawals, including the payment method you use (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), the amount, and the date. We do not store your full payment card or bank account number — payment processors handle that data directly. We retain transaction records for accounting, dispute resolution, and regulatory compliance.

We also collect information about your betting and gaming activity — which markets you bet on, which games you play, your stake amounts, and your results. We use this data to detect fraud, prevent problem gaming patterns, and improve our platform.

We encrypt your sensitive data on slot offline

Your password, payment details, and identity documents are encrypted in transit and at rest. We use industry-standard security protocols to protect your information from unauthorized access.

Device and usage data

We collect information about the devices you use to access slot offline — your IP address, browser type, operating system, and device identifier. We use this data to detect fraud, prevent account takeover, and understand how users interact with our platform. We also collect usage data such as pages visited, time spent on each page, and features used.

We may use cookies and similar tracking technologies to remember your preferences and improve your experience on slot offline. You can disable cookies in your browser settings, though this may limit some platform features.

How We Use Your Data on slot offline

Legitimate uses of your information

We use your data for the following purposes:

To verify your identity and comply with anti-money-laundering and know-your-customer (KYC) regulations.
To process your deposits and withdrawals and communicate with your bank or payment provider.
To settle your bets and gaming outcomes according to official results and game rules.
To detect and prevent fraud, money laundering, and unauthorized account access.
To respond to your support inquiries and resolve disputes.
To improve our platform, games, and services based on user feedback and usage patterns.
To comply with legal obligations and court orders in the jurisdictions where we operate.

Third-party processors and data sharing

We share your data with third-party service providers who help us operate slot offline. These include payment processors (who handle your deposits and withdrawals), identity verification providers (who confirm your documents), and customer support platforms. We require all third parties to sign data protection agreements and use your data only for the purposes we specify.

We do not sell your data to advertisers or marketing companies. We may share aggregated, anonymized data (such as "many thousands of users bet on Liga 1 matches") with partners to improve our services, but this data cannot identify you personally.

We may disclose your data if required by law, court order, or government request. We will notify you of such requests unless legally prohibited from doing so.

Data retention and deletion

We retain your account information for as long as your account is active. If you close your account, we retain your data for a period required by law (typically several years) to comply with anti-money-laundering regulations and resolve disputes. After this period, we delete or anonymize your data.

You can request a copy of your data or ask us to delete your account by contacting our support team. We will process your request within the timeframe required by applicable law.

Your rights regarding your data on slot offline

You can access your account information anytime via your slot offline account settings.
You can request a copy of all data we hold about you.
You can request corrections to inaccurate information.
You can request deletion of your account and associated data, subject to legal retention requirements.
You can opt out of non-essential communications (marketing emails, promotional messages).
You can contact our support team to exercise any of these rights.

International data transfers

Our servers may be located outside your jurisdiction. When you use slot offline, your data may be transferred to and stored in countries with different data protection laws. By using our platform, you consent to such transfers. We ensure that any international transfers comply with applicable data protection regulations.

Contact us about privacy

If you have questions about our privacy practices, want to access your data, or wish to exercise your rights, contact our support team via the help menu on slot offline. We respond in English and Indonesian. You can also reach us during standard business hours. We handle privacy requests within the timeframe required by law, typically within thirty days.

If you are in Jakarta, Surabaya, Bandung, or Medan and have concerns about how we handle your data, you may also contact the relevant data protection authority in your jurisdiction. We cooperate with regulatory inquiries and take data protection seriously.

Changes to this policy

We may update this privacy policy from time to time. We will notify you of material changes via email or by posting a notice on slot offline. Your continued use of our platform after changes take effect constitutes acceptance of the updated policy. If you do not agree with changes, you may close your account.